From inquiry, ordering, manufacturing, and delivery Arsenal was there every step. When we put in a quote request on the website, they already reached out to me the next day. Within a week we had already put in our order, their responsiveness and customer service is spot on to say the least! The turn around time for custom pieces was also reasonable as well considering the popularity of their equipment-we ended up getting the equipment right on time for our gym expansion.
The equipment we got from Arsenal stands out to say the least. Even just from the quality finishes, they are noticeable just from looking around the gym. But beyond that, they are phenomenal pieces. All of our members have had nothing but good things to say. Especially the pendulum and power squat, two of the best leg machines I have ever tried. The donkey calf raise we ordered is another great piece, old school nostalgia for sure. Can’t wait to work with Arsenal more in he future!